Privacy Policy

Privacy Policy

Our website respects your privacy and seeks to protect your personal data.

The privacy policy explains how we collect and use your personal data (under certain circumstances). Also, it outlines the procedures used to ensure the confidentiality of your information. Finally, this policy determines your options regarding the collection, use, and disclosure of personal data. By visiting the site directly or through another website, you agree to the practices described in this policy.

Protecting your data is very important to us. Therefore, your name and other information about you are used in accordance with the terms set forth in the privacy policy. We will collect information if necessary or if it is directly related to our relationship with you.

We will retain your data in accordance with the law or use it for the purposes for which it was collected.

You can browse the site without having to provide personal data. Your personal identity remains anonymous throughout your visit to the site and is not exposed unless you have a special online account on the site that you access with a username and password.

1- Data we collect:

We may collect your information if you wish to place an order for a good on our site.

We collect, store, and process your data necessary to proceed with your purchase on our site in order to secure any future requests that may arise, and to provide you with the services available to us. We may collect personal information, including but not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and card payment details.

We use the information you provide to enable us to process your requests and to provide you with the services and information displayed on our site that you request. Additionally, we will use the information you provide to manage your account with us, to verify your financial transactions online, to audit data downloads from the site, to identify site visitors, to develop designs and/or site page content and assign them to users. We conduct extensive demographic-related research and send useful or required information to the user, such as information about products and services, in the event you do not object to being contacted about it. We communicate via email to provide you with details about other products and services if you wish, and if you prefer not to receive any promotional and marketing communications, please opt out of this option at any time.

We may provide your name and address to a third party in order to deliver your order (for example, delivery agent or supplier).

We may be able to store details about your current order on our site, but we cannot retrieve it directly for security reasons. By logging into your account on the site, you can view the information and details of your purchases that you have requested or will submit soon. You can also manage the details of your address. You must also commit to total confidentiality when accessing your personal data, so do not make it available to an unauthorized third party. We assume no responsibility for the misuse of passwords unless such misuse is caused by an error on our part.

Other uses of your personal information:

We may use your personal information in opinion polls and marketing studies, at your discretion, for statistical purposes while ensuring their total confidentiality, and you have the right to withdraw them at any time. We do not send any responses to third parties. Your email address is only disclosed if you wish to participate in the contest. We keep survey responses completely separate from your private email.

We may send information about us, or about the site or our other sites, or about our products, sales, offers, sales, newsletters, and other things related to companies affiliated with our group or our partners. If you do not wish to obtain this additional information (or part of it), please click on the "unsubscribe" link in any email that will be sent to you, and we will stop sending you this information within seven working days (every day except Saturdays, Sundays, and national and religious holidays) of receiving your notification. We will contact you to inquire about the information when it is not clear.

We may use certain data, while preserving the privacy and confidentiality of the site, for other purposes, including to verify where users are and after their visit to the site or links in the email while they subscribe to receive it, and to provide this anonymous data, which does not allow the identification of your real personal identity, to a third party, for example, publishers. However, this data will not identify you (as it is not personally identifiable).

Competitions:

As part of any competition, we use the data to inform winners and announce our offers. You can find more details on the terms of participation in each competition separately.

Third parties and links to websites:

We may transfer your information to other companies in our group or to our agents and subcontractors to assist us in related transactions in accordance with the terms of this privacy policy. For example, we may turn to a third party to help us deliver products to you, receive payments from you, and use them for statistical or marketing research purposes or to assist our customer service team. We may need to exchange information with a third party in order to protect ourselves against fraud and reduce credit risk. In the event that our business or part of it is sold, we may be required to transfer our databases containing your personal information. Apart from what is stated in this privacy policy, we will not sell your personal data or disclose it to a third party without obtaining your prior approval, unless it is necessary for the purposes stipulated in this privacy policy, or if we are required to do so by law. The site may contain third-party advertisements or links to other websites or frames from other sites. We inform you that we are not responsible for the privacy policy of a third party or the content of those policies applied in other sites, as well as we are not responsible for the third parties to whom we transfer your data in accordance with the privacy policy.

2 - COOKIES

Acceptance of cookies is not a prerequisite for visiting the site. However, we find that the "basket" functions of the site cannot be used and requested for any purpose without the activation of cookies. Cookies are small text files that allow our server to identify your computer as a unique user when visiting certain pages of the site. Your browser stores these files on your computer's hard drive. Cookies can be used to discover an IP address (Internet Protocol), saving you time when you are on the site or want to visit it. We use cookies to ensure your comfort when browsing this site (for example, remembering your identity when you want to change your basket without having to re-enter your email address) and not obtaining or using other information about you (for example, for targeted marketing purposes). You can configure your browser not to accept cookies, but this will limit your use of the site. We hope that you ensure that our use of cookies does not contain any personal or private information and is free of viruses. This website uses Google Analytics, a service provided by Google to analyze web pages. To analyze how users use the site, Google Analytics is based on cookies, which are text files placed on your computer. Google will transfer the information generated by cookies about your use of this website (including your IP address) to servers in the United States where it will be stored. Google will use this information to evaluate your use of the site, prepare reports for website operators about its activity, and provide other services related to website activity and internet usage. Google may also transfer this information to a third party if required by law or if a third party processes the information on behalf of Google. Google will not associate your IP address with other data it holds. You can refuse the use of cookies by selecting the appropriate settings on your browser, but please note that you will not be able to enjoy all the features of the site. By using this site, you agree that Google may use your data as described and for the purposes described above.

3- Security

We use appropriate security techniques and procedures to prevent unauthorized or unlawful access to your information or its loss or destruction. When we collect data via the website, we store your personal information in a database within a secure online server. We use firewall systems on our servers. When we collect payment card information electronically, we protect it using encryption, such as Secure Sockets Layer (SSL). Therefore, it is difficult for any hacker to decrypt your information, as we cannot guarantee 100% protection. We strongly advise against sending all details of your credit or debit card when communicating with us electronically and without encryption. We put in place direct physical, electronic, and procedural guarantees on the process of collecting, storing, and disclosing your information. Our security procedures sometimes require us to ask you to verify your identity before disclosing your personal information. It is your responsibility to protect your password and computer against unauthorized use.

4 - Customer Rights

If you are concerned about your data, you have the right to request access to the personal data we hold about you or that has been previously transmitted to us. You have the right to ask us to correct any errors in your personal data, and this is done free of charge. You also have the right to ask us at any time to stop using your personal data for direct marketing purposes.